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April 20, 2019
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Email Administration

Email Setup:

Use the following webmail login to setup domain email accounts. The email accounts will not be functional until your official domain name is live with the new site:

Webmail Link: or
Password: (Included in your Intro Letter, if you don't have it contact us)

Once you login, select the "Web Admin" link in the upper right hand corner of the page. Click the User Administration link in the new window. Click the Add button to create a new address, then enter the username (DO NOT include the portion), the full name, confirm the password twice, and click the Save button. You can also setup email aliases by selecting Alias Administration from the Account Options menu.

Your email users can access their email either via the webmail system at (there is an Email Login button on the Member Home Page that will go to this address), or by using an email program like Microsoft Outlook, Entourage, or any POP3 compatible program.

Using a program like Outlook will cause the emails from your account to be downloaded to the Outlook program on your computer. The Webmail area will only display emails that have not been previously downloaded to your computer, it cannot display emails that are in your Outlook program.

The following settings are necessary to properly configure an email program:

POP3 Incoming mail Connection Type
(Use this connection type for desktop programs like Outlook or Thunderbird.)

Username: Your full email address
Encryption Type: TLS (SSL)
Port: 995

IMAP Incoming mail Connection Type
(Use this connection type for mobile devices like iPhones or Android based phones)

Username: Your full email address
Encryption Type: TLS (SSL)
Port: 993

Outgoing mail server
(You must login to send email through our system.)

Username: Your full email address
Encryption Type: TLS (SSL)
Authentication Type: Password
Port: 587

Instructions for setting up various email programs are available in the links at the bottom of this page.

Two email addresses will be initially created for your site, the account used for administering email accounts, and the address used for communications from your UnionActive site including contact forms and the Broadcast Email functions. Make sure to monitor the account for any system-generated messages.

If your organization runs an in-house email server, or you do not wish to have your email hosted by us, please inform our support staff before going live with your domain, especially if you are currently using domain email.

Email Program Configuration:

Click the links below to view customized instructions for setting up email account for your domain in various email programs.

iPhone Email Setup

Android Email Setup

Microsoft Outlook versions 2000 and earlier

Microsoft Outlook versions 2002 and later

Windows Vista Mail

Entourage Email Client

Thunderbird (or Mozilla Suite)

* Note: If your ISP restricts sending email through outside email servers on port 25, you will need to change the default Outgoing SMTP port in your email program to port 587. If you configure your account with the proper settings for sending email and have connection problems, try changing the default port.

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